Terms and Conditions
On this page we lay out our rental policies, as well as the general terms and conditions to rent a ball machine.
Next to the general terms and conditions, you agree to the following policies when purchasing from SOLOtennis Malta:
1 Responsibilities
During the first session, you will receive guidelines of operations of our equipment. You are to follow these guidelines.
Inappropriate use of our equipment is not allowed and may result in a termination of your session. You are to return the equipment in the same state as received.
We don’t offer coaching, lessons or supervision. You practice at your own responsibility. Therefore, SOLOtennis Malta cannot be held responsible for any possible injury, nor for subsequent costs which may arise.
2 Damage or theft
Before and after any session, the amount of balls will be determined in detail. You are to return the same amount and brand of balls. You are not allowed to swap new balls with old balls. If balls are missing, you will be charged EUR2.00 per ball.
3 Rescheduling and cancelling
3.1 Practice As-You-Go
Rescheduling is possible at no charge until 24 hours before the appointment. You can inform us by email: tennis@solotennis.eu, by Whatsapp or call to 9995 8191. We are not responsible for any costs related to the court booking.
3.2 Practice by Program
You are allowed to reschedule until 1 hour before the appointment. You can inform us by email: tennis@solotennis.eu, by Whatsapp or call to 9995 8191. This will not incur any costs against SOLOtennis Malta. However, if you cancel a confirmed booking and court costs are not refundable, these costs will be carried forward to you. We are not responsible for any costs related to the court booking.
Practice by Program grants you the right for eight SOLOtennis sessions to be taken within a month. If you fail to use them you will lose them. Only in case of tight availability we may consider to reschedule.
4 Refunds
Should we have confirmed an appointment and yet fail to deliver, you are entitled a full refund. Moreover, we will try to honour your appointment at short notice in the best possible way. This does not include delayed deliveries due to traffic or force majeure. We shall inform you at the earliest should any delay arise. If you can’t accept the delay we will reschedule your session.
If weather prohibits a session we may grant a refund or reschedule, also in case of sickness.
General Terms and Conditions
Last updated: 26 May 2019
CONDITIONS OF USE
Welcome to SOLOtennis Malta. We provide our services to you subject to the following conditions. If you visit or shop within solotennis.eu, you accept these conditions. Please read them carefully.
SCOPE
SOLOtennis Malta sells the right to use its tennis ball machines. There are two options available: purchasing the right for one hour (“Practice As-You-Go”), or purchasing the right for eight hours to be taken within 30 days (“Practice by Program”). Bookings can be arranged on the website solotennis.eu, by Whatsapp, but currently not on Facebook. Payment is accepted on solotennis.eu (credit card payment via payment gateway Braintree, a service of PayPal), by PayPal transfers, and in cash. Payment is due before honouring the right. Users are free to determine a schedule of honouring the right subject to the availability of SOLOtennis Malta.
PRIVACY
Please review our Privacy Policy, which also governs your visit to our website, to understand our practices.
ELECTRONIC COMMUNICATIONS
When you visit solotennis.eu, or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by Whatsapp. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
COPYRIGHT
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of SOLOtennis Malta or its corporate partners. Copyright authorship is with the responsible person at SOLOtennis Malta. It is protected by international copyright laws.
TRADE MARKS
Trademarks and corporate design of SOLOtennis Malta may not be used in connection with any product or service that is not a service of SOLOtennis Malta, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits SOLOtennis Malta. All other trademarks not owned by SOLOtennis Malta or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by SOLOtennis Malta or its subsidiaries.
LICENSE AND SITE ACCESS
SOLOtennis Malta grants a limited license to subscribers of Practice by Program to access and make personal use of the site solotennis.eu, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of SOLOtennis Malta. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another business : or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without written consent of SOLOtennis Malta. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of SOLOtennis Malta without express written consent. You may not use any meta tags or any other “hidden text” utilizing the name or trademark of SOLOtennis Malta without our expressed written consent. Any unauthorized use terminates the permission to honour rights granted by SOLOtennis Malta. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of SOLOtennis Malta so long as the link does not portray SOLOtennis Malta, or its services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any logo or other proprietary graphic or trademark of SOLOtennis Malta as part of the link without expressed written permission.
YOUR MEMBERSHIP ACCOUNT
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. SOLOtennis Malta reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
REVIEWS, COMMENTS, EMAILS, AND OTHER CONTENT
Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. SOLOtennis Malta reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant SOLOtennis Malta a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant SOLOtennis Malta the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify SOLOtennis Malta for all claims resulting from content you supply. SOLOtennis Malta has the right but not the obligation to monitor and edit or remove any activity or content. SOLOtennis Malta takes no responsibility and assumes no liability for any content posted by any third party.
PRODUCT DESCRIPTIONS
SOLOtennis Malta attempt to be as accurate as possible. However, we do not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. Should you have plausible reasons that a service offered by us does not correspond to what you imagined by our description you may ask for a refund.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
THIS SITE IS PROVIDED BY SOLOtennis Malta ON AN “AS IS” AND “AS AVAILABLE” BASIS. SOLOtennis Malta MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, SOLOtennis Malta DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOLOtennis Malta DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM SOLOtennis Malta ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. SOLOtennis Malta WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
APPLICABLE LAW
By visiting SOLOtennis Malta, you agree that the laws of Malta without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and SOLOtennis Malta.
DISPUTES
Any dispute relating in any way to your visit to solotenis.eu or to products you purchase through solotennis.eu shall be submitted to confidential arbitration in Malta, except that, to the extent you have in any manner violated or threatened to violate SOLOtennis Malta‘s intellectual property rights, SOLOtennis Malta may seek injunctive or other appropriate relief at court in Malta, and you consent to exclusive jurisdiction and venue in such courts. The arbitrators award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.
SITE POLICIES, MODIFICATION, AND SEVERABILITY
Please review our other policies. These policies also govern your visit to solotennis.eu. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 7 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
QUESTIONS:
Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to info@solotennis.eu.